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Privacy and Cookie Policy

We value your trust in us and respecting the same, we practice the highest standards for secure transactions and data privacy.

Please read this privacy policy before using the site or submitting any personal information.

By visiting and use of website, you expressly consent to allow us to use the information provided by you and you agree to be bound by the terms and conditions of this Privacy Policy.

The purpose of framing this Privacy Policy is to make you aware that the data provided by you may be used by us in the due course of our business. Keeping this in mind, you may choose to provide data at your own discretion. We at Luxor, the creator of Privacy and Cookie Policy, ensure our commitment to your privacy vis a vis the protection of your information. 

Collection of personally identifiable and other information

When you use our website, we collect and store your personal data which is provided by you from time to time. Our primary goal is doing so is to provide you a safe, efficient, smooth and customized experience. 

In general, you can browse the Website without telling us who you are or revealing any information about yourself. Once you give your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based upon your behavior on our website. We use this information to do internal research on our user's demographics, interests and behavior to better understand, protect and serve our users. This information may include the URL that you just come from (whether this URL is on our website or not) which URL you next go to (whether this URL is on our website or not), your computer browser information and your IP address. Additionally, you may encounter "cookies" or other similar devices on certain pages for the website that are placed by third parties. We will not be able to control the use of cookies by third parties.

If you transact with us, we collect some additional information such as billing address, credit/debit card number other details or other payment instrument details and tracking information from other payment methods.

If you choose to post messages on message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters or other users or third parties send us correspondence about your activities or postings on the website, we may collect such information and store it.

We collect personally identifiable information (email address, name, phone number, credit card/ debit card/ other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers from time to time.

 

We may also use the provided information to detect and protect us against error, fraud and other criminal activity and enforce our terms and conditions.

 

In our efforts to continually improve our product and services, we collect and analyze demographic and profile data about our users activity on our website.

We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and together broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age or income levels). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences. You may opt not to provide some information if you think necessary.

 

Our website requires users to give us contact information (like your name, email address and contact number). Certain information, such as your name, email address and contact number are collected in order to verify your identity and for use as account numbers in our record system, among other uses. Email addresses, Geographical locations, intellectual property, any information entered in the "Contact Us" form or any other form displayed in any section of the website are also collected.

 

Notification of changes to the terms & conditions and privacy policy.

We reserve the right to change the Terms and Privacy Policy from time to time without any intimation to you and your continued use of the site will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the terms, you may terminate your use of this website immediately.

Cookies

We also use cookies to allow you to enter your password less frequently during your visits to the website. Cookies can also help us provide information that is targeted to your interests. Most cookies are session cookies and they are automatically deleted from your hard drive at end of your session. You are always free to decline cookies if your browser permits. In that case you may not be able to use certain features on the website and you would be required to re-enter your password more frequently during a session.

Confidentiality

By using our website, you acknowledge that the website may contain our confidential information that you shall not disclose to any one without our prior written consent. We will not sell, share or rent your personal information to third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products that we offer on our website. 

We may use your personal information to send you promotional information about third parties which we think you may find interesting. You may inform us in writing if you do not want this to happen.

Our disclosure of your information

Due to regulatory requirements, we cannot ensure that all of your private communications and other personally information will never be disclosed in manners not otherwise described in this privacy policy. For example, we may be forced to disclose your data to the government agencies or third parties.

It is possible that third parties may unlawfully intercept or access transmissions or private communication or may  misuse your information that they collect from our website. Therefore, even with the use of best and secure industry standards to protect your privacy, we do not guarantee that your data will always remain private.

Changing your Profile

After the registration at our website, you can change the information you provided. However, we may still keep your old information. To remove your profile so that others cannot view it, contact our customer support team at +91 9119116000

We will retain in our files the information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Please note, even in response to your request, such prior information is never completely removed from our records due to technical and legal reasons.

Your Consent

By using the website and/or by providing your information, you give your implied consent to the    collection and use of the data that you disclose on the website in accordance with this Privacy Policy.

Disclaimer

As a user of this site, you understand and agree that you accept full responsibility and risk involved while using our website and the internet in general and the documents you post or access and for your conduct on and off the site.

If you have any questions, concerns or comments about our privacy policy, you may write to us : info@luxorfabrics.com